Independent Telecommunications Consultancy for UK Businesses
Sapphire RH Limited helps small and mid-sized businesses cut through confusing telecoms sales talk. We review what you have, compare the market on facts, and manage the switch — paid only by you, never by the vendors we assess.
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Defined Deliverables with Fixed Fees — Not Endless Retainers
Every service below ends in a written deliverable you own. Engage a single piece of work or combine them into a full review-and-migrate programme.
Internet & Mobile Review
A structured audit of the lines, broadband and mobile deals your business actually uses today. In the last audit round alone, clients found dormant ISDN2 clusters, duplicate data SIMs and out-of-contract lines still billing at peak rates.
- Inventory of every active line and contract
- Usage vs. tariff fit analysis
- Waste and overlap written summary
VoIP & Cloud Telephony Assessment
Is your phone system ready for the landline switch-off? We assess feature needs and readiness honestly. The 2025 PSTN switch-off makes this a deadline, not a preference — we flag which of your lines must move and which can simply close.
- Call flow and feature requirements capture
- Broadband resilience and QoS check
- Shortlist of suitable platforms with rationale
Connectivity Comparison
SoGEA, FTTP, leased lines and 4G/5G backup compared on real quotes — not headline prices. A rural depot on FTTP and a city office on a leased line can justify opposite answers; we price both against your actual usage profile.
- Availability check across all address sites
- Like-for-like quote comparison table
- Contract term and escalation clauses review
Communications Planning
A practical plan that lines up phones, mobiles, messaging and collaboration tools with how your team works. The plan accounts for hybrid working, call-recording obligations and any contact-centre features your team has grown into.
- Requirements definition by team and site
- Migration and cutover sequencing plan
- Risk register with fallback options
Vendor Selection Support
We run the tender so salespeople sell to a specification, not to whoever answers the phone first. Vendors answer a written specification, so every quote lands in the same shape and nothing is sold to you twice.
- Requirements specification issued to market
- Scored vendor evaluation matrix
- Contract red-flag review before you sign
Ongoing Cost Management
Quarterly bill validation and contract tracking so invoices stay honest after the project ends. Auto-rollover clauses quietly lock businesses into worse rates; our renewal calendar takes that option off the table.
- Quarterly invoice and usage validation
- Renewal and auto-rollover calendar
- Written savings recommendations
Four Stages from First Call to a Signed, Sensible Contract
You always know which stage you are in, what we are producing, and what it costs — the fee is confirmed in writing before each stage begins.
Discovery Call
A free 30-minute call to understand your sites, headcount, current set-up and pain points. We confirm scope and the right fee tier. You leave the call knowing whether we can help — even if the honest answer is no.
Audit & Evidence
We inventory your lines, contracts and bills, and gather evidence on usage, faults and renewal dates. You receive a written findings pack. Nothing is estimated: every line item traces back to a bill you actually received.
Market Comparison
Requirements go out to suitable carriers and platforms. Quotes return scored on total cost, terms and fit — not on glossiness. Scoring criteria are agreed with you before quotes arrive, so the winner is never a surprise.
Decision & Migration
You get a recommendation with numbers behind it. If you switch, we sequence the cutover and stay on call through migration week. Most cutovers run overnight or at weekends, so your team dials in as normal on Monday.
Fixed Fees, Published Upfront, Zero Vendor Commissions
We are paid only by our clients. If a vendor offers us a commission, we either decline it or credit it back to you — our recommendations stay independent either way.
Communications Audit
- Full line, contract and bill inventory
- Usage vs. tariff fit analysis
- Written findings pack with savings list
- 45-minute findings walkthrough call
Advisory Retainer
- Quarterly invoice validation
- Renewal and rollover calendar
- Unlimited email advice on telecoms
- Supplier fault-escalation support
VoIP Readiness Assessment
- Everything in the Communications Audit
- Call flow and feature requirements capture
- Platform shortlist with scored comparison
- Broadband resilience and QoS review
Vendor Selection & Migration
- Tender specification issued to market
- Scored evaluation and contract review
- Cutover plan and migration-week support
- Post-migration 30-day health check
Independent Advice, Measurable Savings, No Surprises
Most telecoms “consultants” are resellers in disguise. We are not: no lines to sell, no platforms to fill, no commission to chase. Four commitments make that concrete on every engagement.
- Zero vendor commission. If a supplier offers one, we decline it or credit it back to you — the recommendation never bends.
- Fixed fees quoted first. Every stage carries a published price, approved in writing before any work begins.
- Carrier-grade market coverage. 40+ carriers and VoIP platforms assessed, so comparisons rest on facts rather than the loudest sales pitch.
- Deliverables you keep. Every audit, shortlist and migration plan is a written document your team owns and can act on independently.
On Your Side of the Telecoms Table, Nowhere Else
Sapphire RH Limited is a UK-registered telecommunications consultancy serving small and mid-sized businesses. We do not sell lines, handsets or platforms, and we accept no vendor commissions — our only client is you. That independence is what keeps our comparisons and recommendations honest. From our UK business-park base we work remote-first with clients nationwide, and go on-site wherever a cutover demands hands on the rack.
More About UsReady to Get Telecoms Clarity?
Book a free 30-minute discovery call — we will tell you honestly whether an audit is worth your money.
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